Who we are
Our website address is: https://www.heliconia.ca.
What personal data we collect and why we collect it
Name, Address, Email, Phone
When visitors leave personal information such as email address, name, mailing address or phone, we retain this information in order to contact them about their request.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit any of our pages, we will set a temporary anonymous Google Analytics cookie. To learn more about Google cookies, visit this Google article.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website or video.
These videos may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we store the personal information they provide in their user profile for communication purposes. The personal information you submit will not be sold to a third party source. We will attempt to contact you for up to one year from the date of submission of your information. You can unsubscribe from emails at any time and call to tell us you are not interested. We will delete any information you provided upon your request.
What rights you have over your data
If you have created a user account on this site, left comments, or submitted personal information, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
By contacting Heliconia, we assume you are interested in speaking to us about our services or offers and therefore will attempt to contact you via a Heliconia email address or phone number. Someone from our company will contact you.
Sweepstakes entries should read the terms and conditions of that specific sweepstakes before they enter. For example, in order to receive a sweepstakes prize, a company who is offering the prize will need your personal information to send you the prize.
